Job Title: Title Specialist

Pay: $22/hour
Employment Type: Contract
Location: Onsite – Carmel, Indiana
Schedule: Monday–Friday, 9:00 AM – 6:00 PM EST

About the Role

We are seeking a Title Specialist to provide support for all vehicle title–related processes. This role involves managing post‑sale documentation, resolving title issues, ensuring accuracy and compliance, and serving as a key point of contact for internal teams and external partners. You will help maintain workflow efficiency, document quality, and smooth daily operations within the title department.

What You’ll Do

Title Processing & Support

• Assist with daily processing of vehicle title documents.

• Serve as the primary contact for questions or issues related to titles.

• Request duplicate titles in accordance with company policy.

• Run title status reports and support responses to title‑related inquiries.

Issue Resolution & Compliance

• Troubleshoot and resolve title problems in a timely and professional manner.

• Ensure documentation accuracy and compliance with company procedures as well as state and federal guidelines.

• Facilitate the timely return of titles on voided transactions to reduce financial exposure.

Reporting & Documentation

• Prepare weekly title status reports for internal partners.

• Maintain and update standard operating procedures and training materials.

Administrative Responsibilities

• Scan and upload titles into electronic systems, ensuring clear and accurate digital records.

• Create shipping labels, package, and send title documents daily.

• Ensure titles are delivered to the correct recipient.

What We’re Looking For

You Are:

• Detail‑oriented — thorough and precise with document handling.

• Proactive — able to work independently with minimal supervision.

• A strong communicator — clear and confident in both written and verbal communication.

Must‑Have Qualifications

• 2+ years of experience in title work.

• Strong customer service, problem‑solving skills, and attention to detail.

• Ability to type 55+ WPM and strong 10‑key skills.

• Conflict resolution experience.

• Basic knowledge of Google Suite applications.

Nice‑to‑Have Qualifications

• High School Diploma or GED (some college preferred).

• Notary Public license or willingness to obtain within 6 months.

• General automotive knowledge.

Why This Role Is Great

• Stable, structured work environment with clear expectations.

• Opportunity to support an essential operational function.

• Collaborative team setting with room to develop experience in title processing and administrative operations.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.