LHH is working with a Financial Services company based in the Greater Richmond, VA area that is looking to hire a Salesforce Engineer join our team for a 6+ month project (very strong possibility of extension). The role will be 100% remote.

Candidates should have a deep understanding of Salesforce architecture, configuration, and administration, including experience with Sales Cloud, Service Cloud, Financial Services Cloud, and integrations to be considered for this position.

• Candidates must be willing to work as a W2 employee of LHH to be considered for this role.

This individual will play a critical role in aligning Salesforce and related systems with the company’s business strategies through needs assessments, solution design, configuration, and end‑user delivery. The role involves gathering business requirements from internal stakeholders, soliciting product and enhancement needs from end users, and translating those needs into scalable Salesforce solutions that maximize business and user value. This position also oversees system design documentation and supports the successful rollout of new Salesforce features, integrations, and enhancements.

Assignment Accountabilities

• Serve as the Salesforce subject matter expert, translating business requirements into technical specifications for new features, integrations, and system upgrades

• Lead efforts to optimize Salesforce functionality, including automation, workflows, and data integrity, ensuring alignment with business goals

• Collaborate with vendors and internal teams to ensure Salesforce solutions meet business requirements and compliance standards

• Partner with decision‑makers, system owners, and end users to identify operational requirements and define Salesforce system goals

• Act as the technical liaison for Salesforce‑related initiatives during presentations to the Application and Architecture Review Board

• Lead design sessions for Salesforce enhancements, including prototyping new functionality to improve business processes and information flow

• Develop and maintain Salesforce design documentation, including data flow diagrams, workflows, and integration maps

• Provide systems analysis focused on Salesforce, including gap identification, technical requirements, and operational process mapping

• Continuously improve Salesforce and related workflows by analyzing current practices and designing enhancements

• Ensure appropriate controls and security measures are embedded in Salesforce designs and workflows

• Review and evaluate the effectiveness of existing Salesforce configurations and develop strategies for optimization

• Establish and document support structures, roles, and responsibilities for Salesforce applications prior to production readiness

• Perform troubleshooting and triage for Salesforce‑related incidents in alignment with established incident and problem management processes

• Represent Salesforce production changes and project‑related initiatives in Change Control Board forums

• Lead and participate in system and unit testing for Salesforce enhancements and new features, including post‑implementation support

Assignment Qualifications

Education Requirements

• College diploma or university degree in business administration, computer science, engineering, management information systems, or equivalent work experience

• Minimum of 8+ years of related professional experience

Knowledge & Skills

• Deep understanding of Salesforce architecture, configuration, and administration, including experience with Sales Cloud, Service Cloud, Financial Services Cloud, and integrations

• Strong IT background with knowledge of banking operations, products, and processes

• Excellent analytical and creative problem‑solving skills

• Strong written and verbal communication skills, with the ability to translate technical concepts into user‑friendly language

• Ability to research Salesforce issues and evaluate emerging features

• Highly self‑motivated with strong critical thinking and process reengineering skills

• Ability to prioritize and execute tasks effectively in a high‑pressure environment

• Experience working in a collaborative, customer‑centric environment

• Familiarity with corporate security policies and managing Salesforce user access and profiles

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.