LHH is currently partnering with a company in Irvine to help them find their next IT Support Engineer. This role is ideal for someone early in their IT career who enjoys solving problems, working directly with end users, and gaining hands-on exposure to a broad technology stack in a structured, team-oriented environment.

You’ll be the primary point of contact for day-to-day support issues while also working alongside senior engineers on client onboarding efforts and infrastructure projects. The position offers meaningful responsibility from day one, paired with a clear path for technical growth as your skills and confidence expand.

What you’ll be doing

• Providing day-to-day technical support across multiple client environments

• Troubleshooting Windows and macOS systems, Microsoft 365 applications, basic networking issues, and end-user hardware

• Managing user access, onboarding and offboarding, and device setup

• Deploying and supporting laptops, desktops, and mobile devices, including Intune enrollment and compliance

• Documenting all work clearly and accurately within the ticketing system

• Escalating complex issues with thorough context to senior engineers

• Assisting with client onboarding, technology rollouts, and defined project work

• Contributing to internal and client-facing documentation as environments evolve

What we’re looking for

• 1–3 years of hands-on IT support experience (MSP experience is preferred)

• Solid understanding of Windows, Microsoft 365, and basic networking fundamentals

• Ability to manage a ticket queue, prioritize effectively, and meet response expectations

• Strong communication skills and a service-oriented mindset

• Comfort working in a fast-paced, client-facing environment

Disclaimer: This is not a C2C/C2H opportunity and only accepting candidates within the US or authorized to work/not needing sponsorship now or in the future.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.