Overview

We are seeking a Junior IT Help Desk Technician with 2+ years of IT support experience to join our onsite team. This role is ideal for someone eager to grow in IT while supporting a fast-paced environment with direct end-user interaction.

This position is contract to hire and Onsite.

Responsibilities

• Assist with computer imaging and deployment (shipping included)

• Support cell phone preparation and deployment

• Respond to incidents through ticketing system and Service Desk calls

• Provide basic troubleshooting for printers, hardware, and software

• Handle walk-in support requests from employees and clients

• Escalate complex issues to senior IT staff as needed

Qualifications

• 2+ years of IT help desk/technical support experience (preferred)

• Familiarity with ticketing systems and troubleshooting processes

• Large company support background a plus

• Manufacturing/distribution industry experience preferred

• Strong problem-solving and communication skills

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.