The ideal candidate will bring a positive attitude, strong organizational skills, and the ability to work independently. If you're someone who thrives in a fast-paced environment and can juggle multiple tasks without losing focus, we’d love to hear from you!

Key Responsibilities:

• Provide product and service information - business to business customer service.

• Resolve product or service issues by identifying the problem, determining the cause, and offering effective solutions.

• Open and maintain customer accounts by recording and updating account information.

• Enter customer orders accurately and efficiently.

• Follow up with customers to ensure satisfaction and resolution.

Qualifications & Skills:

• Strong customer service and communication skills.

• 2+ years of recent experience in a similar role.

• Effective problem-solving and conflict resolution abilities.

• Proficient in documentation and data entry.

• Comfortable handling phone inquiries and multitasking.

• Competent in Microsoft Office and Outlook.

• Ability to listen actively and respond empathetically.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.