LHH is looking for a Senior IT Systems Specialist. If you’re background matches the qualifications below, please feel free to apply.

Qualifications

1. Required: 3+ years of experience providing IT Support in a Multi-Location/ National environment.

2. Required: 5+ years of experience configuring and administering Microsoft Office 365

3. Required: 5+ years of experience maintaining Networks in a Network Administrator/ Network Administration capacity.

4. Required: 3+ years of experience configuring Networks.

5. Required: Cyber Security Knowledge and awareness.

6. Required: 2+ years of experience managing or leading Tier 1 Helpdesk Professionals.

7. Required: 5+ years of experience handling Helpdesk Tickets.

8. Required: 2+ years of experience handling Helpdesk Tickets in a Tier 3 Capacity.

9. Required: 2+ years of experience configuring and troubleshooting desktop, laptop, mobile devices, printers, tablets etc.

   1. This experience must include experience configuring both MAC/ Apple and Windows Operating Systems.

10. Required: 3+ years of experience using Microsoft Intune.

11. Required: 5+ years of experience with Ticketing Systems.

    1. They use FreshService but any Ticketing System is sufficient.

12. Required: 2+ years of experience with Technology Lifecycle Management.

    1. Making decisions as to when to phase out old equipment, documenting this decision-making process and effectively communicating it with necessary stakeholders and performing necessary updates and maintenance on existing equipment.

13. Required: Experience performing remote troubleshooting using remote troubleshooting tools.

    1. They use AnyDesk but any competitor of AnyDesk is sufficient.

14. Very Nice To Have: Experience troubleshooting and administrating AS400 / IBMi

• Nice To Have: Experience with VMWare server virtualization.

• Nice To Have: Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator, or Microsoft 365 Enterprise Administrator

1. Nice To Have: CompTIA A+, Network +, or Security +, ITIL foundation Certifications

2. Nice To Have: Experience adhering to Customs Trade Partnership Against Terrorism (CTPAT) Compliance standards

3. Nice To Have: Experience adhering to PCI Compliance standards

4. Nice To Have: Security Engineering experience

5. Nice To Have: Experience with Adobe Suite, Sophos, Barracuda, Ubiquiti, Aruba
   

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.