Job Title: Collections Specialist

Location: 100% On-site

Pay: $20-$24/hour

Schedule: 7:30a-4:30p (Flexible variations)

Responsibilities and Expectations:

Responsible for leading the day-to-day collections processes of all accounts within assigned portfolio.

Meet targets in collections (e.g., aging of accounts receivable, collection activity volume)

Review accounts daily and communicate troubled accounts and escalate potential risk to Manager

Lead periodic AR review meetings with Service Centers

Account reconciliations; reviewing, researching, and submitting issues with customer billing discrepancies and adjustments to the Billing department for correction.

Report misapplied payments to the Cash Application department.

Research unapplied on-account payments, assisting the Cash Application department with account reconciliations.

Report duplicate and overpayments timely, work with the Cash Application department, ensuring customers are notified, and refunds processed timely.

Work closely with the Legal department for timely filing of all Lien and Bond claims when applicable.

Qualifications and Competencies:

High school education or equivalent. Associate degree preferred

Two years or more experience in collections

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.