LHH is seeking a Manager of Enterprise Applications and Core Systems to join our client's team in a hybrid role (2 days a week on-site) based in Sacramento, CA. This is a full-time, direct hire position.

The Enterprise Applications and Core Systems Manager is responsible for overseeing the implementation, governance, and ongoing support of enterprise software solutions, with accountability for both project delivery and operational support. This role manages initiatives from concept through production and works closely with cross‑functional business and technology teams to ensure successful outcomes. Responsibilities include coordinating team efforts and vendor partnerships for software enhancements, upgrades, defect resolution, and troubleshooting. The manager also leads application roadmap planning, serves as a subject matter expert for multiple enterprise platforms, and ensures all systems remain current and compliant with regulatory and compliance requirements. A strong understanding of credit union enterprise systems and core applications is essential.

Salary Expectations and Benefits:

• $130,000 - $145,000 + annual bonus

• 401k Match

• Medical/Dental/Vision benefits

• 11 paid holidays and 15 days of PTO from day one.

Qualifications:

1. Education: Bachelor’s degree preferred in Computer Science or Information Systems. Equivalent work experience may be considered in lieu of a 4-year degree. Agile certifications preferred.

2. Industry Experience: 7+ years or more experience in financial or health services, including technical business analysis, application management and/or project management, product development and process improvement preferred.

3. Required: 4+ years of people leadership experience (must be a true people leader, not a lead or senior IC) with clear experience leading and supervising a team directly, preferably within a financial institution.

4. Required: 3+ years of experience working in an Agile environment or Azure eco system (DevOps).

5. Required: 3+ years of experience managing teams supporting core banking platforms (DNA preferred, but Jack Henry, Fiserv, or other core systems are acceptable).

6. Required: 3+ years of experience overseeing technical work within core banking platforms, deep understanding of system configuration, and guide BSA teams (hands-on DNA configuration experience is a plus, not a requirement)

7. Required: Strong written and verbal communication skills; must be able to communicate technical issues to business leaders

8. Required: Ability to operate in a fast-paced, high-demand environment with heavy email volume, meetings, and shifting priorities

9. Required: Strong leadership presence, relationship-building skills, and ability to influence across operations and IT.

Responsibilities:

• Responsible for the overall development life cycle and operational support of managed enterprise software solutions.

• Oversee all aspects of software application installations, upgrades, and configuration of software as it pertains to project and operational support.

• Lead and manage a team of technical business analysts subject matter experts to support all development, project activities, and operational support for managed enterprise software solutions.

• Manage, develop, motivate, coach, and train a team responsible for supporting the Credit Union’s enterprise software applications. Evaluate employees and complete performance reviews and responsible for career management for direct reports.

• Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale, and embracing our mission, vision, and core values.

• Work with product managers, business relationship managers, vendors, and key stakeholders in developing a strategy and road map for managed software applications that helps the business succeed in achieving their goals.

• Translate business requirements into technical solutions, recommend alternative technical and business approaches, and lead development efforts to meet aggressive timelines with optimal solutions.

• Provide project management for assigned deliveries including prioritization, planning of projects and features, Stakeholder management and tracking of external commitments.

• Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.

• Maintain accurate written and electronic records for all managed applications including versions, database structures, and information systems that are withing scope of management responsibility for IT.

• Ensure proper quality assurance processes are completed as it relates to delivery of software enhancements.

• Identify and mitigate risks to the availability of applications and proactively address and resolve issues before they impact service levels. This requires working closely with our Network Operations Center (NOC) and knowledge of our production monitoring tools.

• Troubleshoot and resolve problems with business application software 24x7x365.

• Provide oversight and effectively manage vendor partner relationships for enterprise software applications by conducting vendor quarterly business reviews, monitoring service level agreement adherence, providing vendor support metrics, and facilitating/attending regular vendor partner meetings to promote relationship efficiencies.

• Responsible for ensuring the Change Implementation Management policies are adhered to for all software changes deployed to production systems as defined by the Change Management corporate policy.

• Monitor project progress and remove roadblocks to ensure upgrades and projects are delivered on time.

• Identify opportunities and assist to improve software development tools for project management, source control, and other development tools.

• Manage technical resources, both internal and vendor-provided, within budget and software delivery schedules.

• Keep abreast of new software technologies, as well as conforming to best practices in information security.

• Ensure all applications and systems meet or exceed the defined credit union standards for security and availability.

• Participate and provide employee oversite for on-call support during off hours, holidays, and weekends.

• Maintain a current awareness of industry best practices for security, standards and quality and incorporate them into the staff activities.

• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.

• Performs other related duties as assigned.

• Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.