We are seeking a detail-oriented and client-focused Account Manager to support and manage active customer accounts from order intake through final delivery and invoicing. This role serves as a key liaison between clients and internal teams, ensuring jobs are processed accurately, deadlines are met, and client expectations are exceeded.

What You’ll Do

• Serve as the primary point of contact for assigned client accounts

• Review incoming orders to ensure all details are accurate, complete, and ready for production

• Communicate with clients to clarify specifications and resolve questions or issues

• Prepare and proof detailed production documentation for internal teams

• Coordinate closely with production, shipping, sales, and administrative teams

• Track jobs through production to ensure timelines and quality standards are met

• Escalate production or scheduling concerns as needed

• Prepare and distribute client invoices promptly upon job completion

What We’re Looking For

• 2+ years of related customer service experience

• Professional communication skills (written and verbal)

• Ability to manage multiple priorities in a fast-paced setting

• Self-motivated with a strong sense of accountability and ownership

• Able to work full time in an onsite role

• Proficiency in Microsoft Excel

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.